Principal UX Designer for Insights


The Modern Design Team

The Modern Workplace Transformation (MWT) team has a vision to establish a trusted platform that enables productive and healthy enterprises in a world of digital and remote everything, constantly changing work patterns and norms, and the need for organizational resiliency. We aim to solve our customers’ end-to-end experiences by enhancing Microsoft 365 tools, such as Teams, to address specific business processes, measure the impact on core business outcomes, and help organizations improve individual and team wellbeing.

The Role

The MWT Insights team is looking for a Principal UX Designer who can make far-reaching decisions, construct design solutions, and inspire the team in defining end-to-end experiences. The ideal candidate is an end-user advocate who can translate user needs and goals into both creative and pragmatic design solutions. You are experienced in the application of design philosophies and visual design best practices and drive consensus on project goal through design thought leadership. Qualified candidates must demonstrate the ability to execute and lead design work at the highest quality, within time and technical constraints, amid competing priorities, and ambiguous situations.

In this role, you have an exceptional opportunity to reach hundreds of millions of people with your innovative and creative work. You will be responsible for deep customer understanding through users’ needs, emotions, and behaviors to gather insights that inform our experience design strategy. You will work closely with research, PM, and developers, as well as other design teams and app partners to meticulously execute ideas into production. 


Primary Responsibilities 

  • Contribute to defining and driving the overall strategy, priorities, and roadmap 
  • Work closely with engineering, PM, research, and marketing counterparts to influence and build experiences that drive user engagement 
  • Deliver world-class interaction designs from initial concept through finished product
  • Promote a customer-driven, positive work environment and culture
  • Represent the team in product and executive reviews
  • Have the ability to travel for work occasionally

Candidate Profile  

You are a passionate product designer and a committed advocate for the customer, ready to apply your skills and leadership to create compelling evolving and new experiences for our portfolio. You collaborate very well with multidiscipline teams and leadership, listening and leading. You’re a seasoned and effective communicator and exceptional at delivering great products by working across teams to connect the experiences together. 


Essential Knowledge, Skills, and Experience

  • 8+ years of industry experience in UX design
  • Experience educating, partnering with, building with, and influencing product teams 
  • Experience in inclusive design and accessibility  
  • Excellent writing skills, with ability to convey story at executive level 
  • Customer first mindset, leading with empathy 
  • Disciplined user of research data and insights to drive decisions and measure success 
  • Understand experience quality bar and keep multidisciplinary teams focused on achieving at that level 
  • Growth mindset with a desire to continuously learn 
  • Desire to help create a diverse and inclusive culture  
  • Confident and articulate in expressing ideas to various levels in the org—team, colleagues, management, and executives  
  • Strong sense of accountability  
  • Highly collaborative 
  • BS/BA in one of the many product design fields; and/or industry experience and accomplishments 
  • Proficiency in a variety of design tools, such as Figma, Photoshop, Illustrator, and Sketch


Preferred Experience  

  • Designing user experiences for enterprise software/services 
  • Passion for building highly scalable solutions and services
  • Iterative development and engineering processes 
  • Comfortability with ambiguity
  • Creating and applying established design principles and interaction patterns 
  • Aligning or influencing design thinking with teams working in other geographies 


Please include URLs for an online portfolio demonstrating your design process, UX flows, interaction patterns and visual design skills in addition to resume. Submissions without a portfolio included will not be considered.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Please mention that you come from WorkForThem when applying for this job.

Posted 3 months ago

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